
Outcome
Sleep well; we own uptime.
Overview
Monitoring, backups, security patches, and continuous feature work. We stay with the product after launch — uptime, performance, and growth.
Deliverables
Process
Inherit access, runbooks, monitoring
Fix any pending issues, add monitoring gaps
Patches, backups, perf tuning
New features + iterations on the roadmap
Quarterly architecture + roadmap session
Features
Uptime monitoring + on-call rotation
Backups + tested disaster recovery
Security patches within 48h of CVE disclosure
Continuous delivery with weekly releases
Quarterly architecture review